Your support starts here.
Submit a request, follow its progress, and stay in touch with your Wardfall support team.
Can’t submit a ticket?
If you can’t sign in to the portal or your issue prevents you from opening a ticket, call our support team.
Call 505-303-1707Press 1 for Wardfall Tech.
Monday–Friday, 9 AM–5 PM Mountain Time.
Outside these hours, leave your name, callback number, company, and a brief description of the issue. Our team will return your call during business hours.
Client Support Portal
Sign in with your invited work email to open a ticket or view the requests available to your account.
Both actions open the Wardfall support portal. Sign in to create a request or view your tickets. To submit a request without signing in, select Create an Easy Ticket and use your work email address.
Prefer email?
Contact helpdesk@wardfall.com from your usual work email. Include a brief description, the affected device or service, and how the issue is affecting your work.
For an existing ticket, reply to its email thread to keep the conversation together.
Prefer support updates by text?
Texting is pending activation. You can request texts through the optional consent box on our contact form, or give consent during a call. Read the SMS Terms.
Need portal access?
Contact the helpdesk if you haven’t received an invitation or cannot sign in. Please don’t include passwords or sensitive account information in your request.