Privacy Policy
Effective September 24, 2026
Wardfall is operated by Grey Sentinel Enterprises LLC through its Wardfall Tech and Wardfall Media divisions. This policy explains how we handle information provided through this website and our support-texting program.
Information you provide
When you contact us, we receive the information you choose to send, such as your name, company, email address, mobile number, inquiry, and messaging preferences. Our contact form prepares an email in your email app; it does not submit the inquiry or store your consent on this website. We receive that information when you send the email.
How we use information
We use your information to respond to inquiries, provide services and support, communicate service updates, and maintain records of consent and opt-out requests. Our hosting and communications providers may process technical information needed to operate and protect their services, such as IP addresses and delivery logs.
Mobile information and consent
We do not sell or share customer personal information, including mobile phone numbers, with third parties or affiliates for marketing or lead generation. Text messaging opt-in data and consent are not shared with third parties or affiliates for their own purposes.
We may use service providers, such as our email and messaging providers, to process information only as necessary to deliver and support our services. We may disclose information when required by law. These exceptions do not authorize use of your mobile information or consent for third-party marketing.
Your choices
SMS consent is optional. You can request service without consenting to texts. Once messaging is active, reply STOP to opt out or HELP for help. You may also call 505-303-1707 or email helpdesk@wardfall.com to change your preferences or ask about access, correction, or deletion of your information.
Retention and account protection
We retain information as needed to provide services, document consent and opt-out choices, and meet applicable recordkeeping obligations. We limit access to authorized personnel and providers and use reasonable safeguards. Please do not send passwords or sensitive account information through the contact form or text messages.
Contact and changes
For privacy questions, contact Grey Sentinel Enterprises LLC / Wardfall at helpdesk@wardfall.com or 505-303-1707. Updates to this policy will appear here with a revised effective date.