SMS Terms

Wardfall client support and service updates
Grey Sentinel Enterprises LLC, including Wardfall Tech and Wardfall Media.

Texting is pending activation. Phone and email support remain available.

What you agree to receive

With your consent, Wardfall may send SMS/MMS about your support requests, service progress, and related follow-up. This program does not send promotional messages. Message frequency varies based on your requests and services. Message and data rates may apply.

How to opt in

Use the optional, unchecked SMS consent box on our contact form, enter your mobile number, then review and send the prepared email. Checking the box alone does not send us your consent. Alternatively, you may give verbal consent during a call after we explain the program. We record the number, date, method, and scope of consent in our client records.

Consent is not a condition of purchase or service. Providing a phone number without agreeing to SMS does not enroll you.

Opt out and get help

Once texting is active, reply STOP to end messages. You may receive a final confirmation of your opt-out. Reply HELP for assistance, call 505-303-1707, or email helpdesk@wardfall.com. You may also withdraw consent by phone or email.

Availability

Standard support hours are Monday-Friday, 9 AM-5 PM Mountain Time, excluding announced holidays. Texts are reviewed periodically and are not an emergency service. Delivery depends on carrier and network availability; carriers are not liable for delayed or undelivered messages.

Privacy

See our Privacy Policy for how we handle contact details and messaging consent. We do not sell or share mobile information or messaging consent for third-party marketing.